How Do We Control Negative Comments and Reviews?

How Do We Control Negative Comments and Reviews?

Toronto based, The Star, had an interesting article on salvaging your online reputation. Essentially, the experts they interviewed suggested you could outweigh the negative by increasing the positive. We agree! Before you can do any of that, however, you need to...
7 Deadly Sins of Reputation Management

7 Deadly Sins of Reputation Management

The Internet is full of great companies that failed to take charge of their reputation and ended up as road kill on the information superhighway. You don’t have to be one of them. If you regularly watch what people are saying about your business online,...

How People Search

Common search procedures begin with consumers searching for information about services in their local areas.  A customer looking for a “car dealer,” a “restaurant,” or a “dentist” will go to Google or Bing and search in the area most relevant to his interests: his...